Shipping & Delivery
We offer a standard mainland UK Delivery charge of £4.50 plus VAT on all orders. This is a next working day service and our courier is UPS. Shipments to Northern Ireland will cost £25.00 plus VAT.
Small order Items
We offer a Small items delivery option on all small orders at a charge of £2.50 plus VAT. You will be given this option in the checkout if you qualify.
Please allow 1-3 working days for this delivery option.
Next Working Day Service
Orders received before 15:00 will be despatched the same day for next day delivery. In some instances is may be possible to ship orders received after 15:00 for next day delivery. If you have any questions about this service please contact us. Please note that weekends and bank holidays are excluded from the Next Working Day service.
If we do have difficulty in shipping your order for a next working day service we will promptly contact you to give you a confirmation for the delivery date.
Please note that Next Working day delivery to Northern Ireland can take up to 48 hours.
Timed U.K Deliveries
Please note that the cost of timed deliveries varies as follows:
|Next Working Day Before 10:30am
||£20.00 plus VAT on all orders
|Next Working Day Before noon:
||£15.00 plus VAT on all orders
We can arrange for orders to be delivered on a Saturday morning.
This special service costs £25.00 plus VAT on all orders.
Offshore & Overseas Delivery
Proactive can ship any item worldwide. Delivery charges will apply and are dependant on the size, weight and destination of the products you have ordered. All shipping costs will be calculated and shown separately in your shopping basket.
You will be responsible for any customs or import duties levied once the goods reach your country. We have no control over these charges and cannot predict what they might be. Proactive recommends that you contact your local customs office for further information.