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Secure Online Shopping

At Proav we take the security of our customers very seriously and use Braintree as our payment service provider. Braintree provides Proactive UK Ltd with secure online credit and debit card payment solution that enable you as the customer to have a safe and enjoyable experience while purchasing on our website.

As a validated Level 1 PCI DSS compliant service provider, Braintree offers a secure checkout experience whilst also using their 3DS2 solution.

What is 3D Secure 2 and what does it mean for users?

3DS2 replaces 3DS. 3DS transactions offer a similar level of protection for users and are compliant with SCA requirements, but 3DS2 reduces friction for users and leads to a smoother paying user experience. 3DS will eventually be phased out.

3DS2 requires 2 factor authentication, and will ask users for 2 out of 3 pieces of information to complete their transaction:

  • something the user is, for example their fingerprint
  • something the user has, for example their phone
  • something the user knows, for example a password

Usually this means the user will have to enter a short code sent by SMS by their bank.

Transactions processed through digital wallets (such as Apple Pay or Google Pay) meet the 2 factor authentication requirements.