Sony DSC-RX10 IV Digital Camera

Top-speed AF meets super zoom range

Sony DSC-RX10 IV Digital Camera

Sony DSC-RX10 IV Digital Camera

Top-speed AF meets super zoom range

SKU: DSC-RX10M4

Cat no: 28875

  • 20.1MP 1" Exmor RS BSI CMOS Sensor
  • BIONZ X Image Processor & Front-End LSI
  • Zeiss Vario-Sonnar T* f/2.4-4 Zoom Lens
  • 24-600mm (35mm Equivalent)
  • 2.36m-Dot OLED Tru-Finder EVF
  • 3.0" 1.44m-Dot Tilting Touchscreen LCD
  • UHD 4K30 Video, Full HD 1080p at 960 fps
  • Fast Hybrid AF System with 315 Points
  • ISO 12800 and 24 fps Continuous Shooting
  • Built-In Wi-Fi and Bluetooth
Price match

Estimated Delivery >2 weeks

£1,500.00 (ex vat) £1,800.00 (incl vat)

Finance from £33.72 per month - view more details

Essential Extras

Sony DSC-RX10 IV Digital Camera

Combines Lightning Fast AF and 24 fps Continuous Shooting with Versatile 24-600mm F2.4-F4 Zoom Lens

Now, it’s easier to capture more stunning stills and movies at every opportunity. The new RX10 IV is much more than a solid, smart all-in-one compact — it packs enough groundbreaking innovations for even professionals to marvel at, from ultra-fast AF system of its kind, to legendary optics throughout its 25x zoom range, to extraordinarily precise, powerful image processing, and more.

Featuring the world’s fastesti AF acquisition time of 0.03 secondsii and up to 24 fps continuous shootingiii with full AF/AE tracking, 315 phase-detection AF points that rivals those the fastest professional interchangeable lens cameras and an exceptionally versatile 24-600mmiv F2.4-F4 ZEISS® Vario-Sonnar T* lens, the new RX10 IV model delivers an unmatched combination of mobility and speed for imaging enthusiasts and professionals looking for the ultimate ‘all-in-one’ solution.

The impressive RX10 IV camera is equipped with a latest 1.0-type 20.1 MP Exmor RS CMOS stacked image sensor with DRAM chip along with a powerful BIONZ X™ image processor and front-end LSI. These key components all work together to maximise overall speed of operation and performance, ultimately ensuring the highest possible image and video quality throughout the entire range of the 24-600mmiv lens.

Fast Focusing, Fast Shooting
A first for Sony’s RX10 series of cameras, the new RX10 IV model features a Fast Hybrid AF system that combines the respective advantages of 315 phase-detection AF points covering approximately 65% of the sensor and contrast-detection AF to ultimately enable the camera to lock focus in as little as 0.03 secondsii. This high speed focusing complements the extensive 24-600mmiv range of the lens, ensuring all subjects can be captured with precise detail and clarity.

Additionally, for the first time in a Cyber-shot camera, the RX10 IV model employs High-density Tracking AF technology. This advanced technology, which had only been previously available in a select few of Sony’s acclaimed line of α interchangeable lens cameras, concentrates AF points around a subject to improve tracking and focus accuracy, allowing even the most unpredictable subjects including fast-moving athletes and birds in flight to be captured with ease.

Other AF improvements in the new RX10 IV camera include an enhanced version of the popular Eye AF, Touch Focus and Focus Range Limiter . AF-ON setting is also assignable, as well as multiple AF modes including AF-S, AF-C and AF-A, which can be easily adjusted based on user preferences and shooting situations.

An ideal complement to the AF system, the RX10 IV offers continuous high-speed shooting at up to 24 fpsiii with full AF/AE tracking, with an impressive buffer limit of up to 249 images . With the significant improvements in processing power for the new camera, EVF display lag during continuous shooting has been substantially reduced, allowing shooters to capture the decisive moment with ultimate confidence. Also, for convenience during image playback, continuously shot images can be displayed in groups instead of individual shots.

The RX10 IV also has a high speed Anti-Distortion Shutter (maximum shutter speed of up to 1/32000 second) that reduces the “rolling shutter” effect commonly experienced with fast moving subjects, and can shoot completely silently in all modes, including continuous high speed shooting, when electronic shutter is engaged. A mechanical shutter mode is also available as well if required by the user.

ZEISS® Vario-Sonnar T* 24-600mm F2.4-F4 Lens
The 24-600mmiv ZEISS® Vario-Sonnar T* lens on the Cyber-shot RX10 IV camera features a large maximum aperture of F2.4-F4.0, helping it achieve outstanding image quality throughout the entire zoom range, all the way up to ultra-telephoto. It includes a super ED (extra-low dispersion) glass element and ED aspherical lenses to minimise chromatic aberration, and ZEISS® T* Coating to minimise flare and ghosting.

The lens also has built-in Optical SteadyShot™ image stabilisation that helps to reduce camera shake and image blur. When the feature is activated, it is equivalent to an approximate 4.5 steps shutter speed improvement.

Additionally, with a minimum focusing distance of 72 cm (2.36 ft) and 0.49x maximum magnification at a fully extended 600mm, the lens is capable of producing amazingly detailed tele-macro images.

Professional Video Capture
The new RX10 IV becomes the latest Cyber-shot RX camera to offer the advantages of 4K (QFHD 3840 x 2160) movie recording, with its Fast Hybrid AF system realising approximately 2x faster focusing speed compared to the RX10 III.

In 4K mode, the new RX10 IV utilises full pixel readout without pixel binning, capturing approximately 1.7x more information than is required for 4K movie output to ensure that all the finest details are captured accurately. The camera utilises the XAVC S™ codec, recording video at a high data rate of up to 100 Mbps depending on shooting mode. Users have the option of shooting at either 24p or 30p in 4K mode (100 Mbps), or in frame rates of up to 120p in Full HD mode.

The new camera also has a variety of other professional calibre video features including Picture Profile, S-Log3/S-Gamut3, Gamma Display Assist, Proxy recording, Time Code / User Bit and more, as well as input for external microphone and output for headphone monitoring.

Super slow motion video recording is also available, with an extended duration of about 4 seconds (in quality priority mode) and 7 seconds (in shoot time priority). This unique feature gives users the ability to choose among 1000fps, 500fps and 250fps frame rates and among 50p, 25p and 24p playback formats.

Upgraded Operation and Customization
The new RX10 IV features Sony’s latest 3.0-type 1.44M dot tiltable LCD screen with Touch Focus and Touch Pad function – another first for the Cyber-shot RX series – for quick and smooth focusing operation, and WhiteMagic™ technology, ensuring that LCD viewing is bright and clear in even the harshest outdoor lighting conditions. Additionally, it is equipped with an approx. 2.35M dot high-contrast XGA OLED Tru-Finder™, ensuring true-to-life image preview and playback functionality. Triple lens rings for aperture, zoom and focus are also available, with a completely quiet, smooth option for the aperture ring that is ideal for video shooters.

To enhance customisation, “My Menu” functionality has been added, allowing up to 30 frequently used menu items to be custom registered. Menus are colour coded for easier recognition and navigation, and a new Movie Settings menu has been introduced to improve the overall video shooting experience.

The RX10 IV is also dust and moisture resistant , and Wi-Fi®, NFC™ and Bluetooth® compatible.

Key Features:

  • World’s Fastest Autofocus Speed of 0.03 seconds, 24 fps Continuous Shooting with full AF/AE tracking
  • 315 focal-plane phase-detection Autofocus points covering approx. 65% of the frame
  • ZEISS® Vario-Sonnar T* 24-600mm F2.4-F4 Large Aperture, High Magnification Zoom Lens
  • 4K Movie Recording with full pixel readout without pixel binning

Product Specification

Sensor
Sensor Type 1.0-type (13.2mm x 8.8mm) Exmor RS CMOS sensor, aspect ratio 3:2
Number of Pixels (Effective) Approx. 20.1 Megapixels
Number of Pixels (total) Approx. 21.0 Megapixels
Lens
Lens type ZEISS Vario-Sonnar T* Lens, 18 elements in 13 groups (6 aspheric elements including AA lens)
F-number (Maximum Aperture) F2.4(W)-4.0(T)
ND Filter -
Focal length (f=) f=8.8-220mm;Still Image3:2 f=24-600mm;Still Image4:3 f=27-650mm;Still Image16:9 f=26-630mm;Still Image1:1 f=31-760mm
Focus Range (From the Front of the Lens) AF (W: Approx. 3cm (0.10 ft.) to infinity, T: Approx.72cm (2.36 ft.) to infinity, f=250mm (35mm format equivalent): Approx. 140cm (4.59ft.) to infinity), Focus range from the image sensor: AF (W: Approx. 18cm (0.59 ft.) to infinity, T: Approx. 92cm (3.02 ft.) to infinity, f=250mm (35mm format equivalent): Approx. 157cm (5.16ft.) to infinity)
Optical Zoom 25x(Optical Zoom during movie recording)
Clear Image Zoom (Still Image) 20M Approx. 50x / 10M Approx. 70x / 5M Approx. 100x / VGA Approx. 380x
Clear Image Zoom (Movie) 4K: Approx. 37.5x;HD: Approx. 50x
Digital Zoom (Still Image) 20M Approx.100x / 10M Approx.140x / 5M Approx.200x / VGA Approx.380x
Digital Zoom (Movie) Digital Zoom Approx.100x
Filter Diameter 72mm
Screen
Screen Type 7.5cm(3.0type)(4:3) / 1,440,000 dots / Xtra Fine / TFT LCD
Adjustable Angle Up by approx. 109degrees, down by approx. 41degrees
Display Panel (On Top) Yes
Display Selector (Finder/Lcd) Auto/EVF(Manual)/Monitor(Manual)
MF Assist Magnification 5.3x,10.7x
Viewfinder
Screen Type/Number of Dots 0.39-type electronic viewfinder(XGA OLED), 2,359,296dots
Field Coverage 100%
Magnification Approx. 0.70x with 50mm lens at infinity, -1mstyle name="sup"-1/style(diopter) (35mm equiv.)
Eye Point Approx.23mm from the eyepiece, 21.5mm from the eyepiece frame at -1mstyle name="sup"-1/style(diopter) (CIPA standard)
Dioptre Adjustment -4.0 to +3.0mstyle name="sup"-1/style
Brightness Control Manual(5 steps) / Sunny Weather
Camera
Image Processing Engine Yes (BIONZ X)
Steadyshot Optical;Yes (Intelligent Active Mode, Optical type with electronic compensation, Anti Rolling type)
Focus Mode Single-shot AF;Automatic AF;Continuous AF;DMF;Manual Focus
Focus Area Wide (315 points (phase-detection AF), 25 points(contrast-detection AF));Center;Flexible Spot (S/M/L);Expanded Flexible Spot;Lock on AF(Wide/Center/Flexible Spot(S/M/L)/Expanded Flexible Spot)
LOCK ON AF Yes
Light Metering Mode Multi Pattern;Center Weighted;Spot(Standard/Large);Entire Screen Avg;Highlight
Exposure Compensation +/- 3.0EV, 1/3EV step
ISO Sensitivity (Still Image)(Recommended Exposure Index) Auto(ISO100-12800, selectable with upper / lower limit),100/125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800 (Extendable to ISO64/80),Multi-Frame NR:Auto(ISO100-12800),100/ 200/400/800/1600/3200/6400/12800/25600
ISO Sensitivity (Movie) Auto:(ISO100Level-ISO12800Level, selectable with upper / lower limit), 100/125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800
Minimum Illumination (Movie) Auto:2.4lux(Shutter Speed 1/30")
White Balance Modes Auto;Daylight;Shade;Cloudy;Incandescent;Fluor.: Warm White;Fluor.: Cool White;Fluor.: Day White;Fluor.: Daylight;Flash;C.Temp./Filter;Custom
WB Micro Adjustment YesG7 to M7,57-stepA7 to B7,29-step
Shutter Speed iAuto(4"-1/2000*) / Program Auto(30"-1/2000*) / Manual Exposure(Bulb, 30"-1/2000*) / Aperture Priority(30"-1/2000*) / Shutter Priority(30"-1/2000*);*At F8 or greater aperture value. Fastest limit at F2.4 is 1/1000.
Electronic Shutter iAuto(4"-1/32000) / Program Auto(30"-1/32000.) / Manual Exposure(30"-1/32000.) / Aperture Priority(30"-1/32000) / Shutter Priority(30"-1/32000)
Aperture iAuto(F2.4/F11) / Program Auto(F2.4/F16) / Manual(F2.4/F16) / Shutter Priority(F2.4/F11) / Aperture Priority(F2.4/F16)
Image Control Contrast;Saturation;Sharpness;Creative Style;Color Space(sRGB / Adobe RGB);Quality(RAW / RAW&JPEG / Extra fine / Fine / Standard)
Noise Reduction Long exposure NR:On/Off, available of shutter speeds longer than 1/3 sec.;High ISO NR:Normal/Low/Off;Multi Frame NR: Auto, ISO100-25600
Dynamic Range Functions Off, Dynamic Range Optimizer (Auto/Level 1-5), Auto High Dynamic Range(Auto Exposure Difference, Exposure difference Level (1.0-6.0EV, 1.0EV step))
Shooting Mode AUTO(Intelligent Auto/Superior Auto);Program Auto;Aperture Priority;Shutter Speed Priority;Manual Exposure;MR(Memory Recall) [body 3 sets / memory card 4 sets];Movie Mode(Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure);HFR Mode(Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure);Panorama;Scene Selection
Scene Selection Portrait;Sports Action;Macro;Landscape;Sunset;Night Scene;Handheld Twilight;Night Portrait;Anti Motion Blur
Continuous Shooting Speed (maximum) (with max. recording pixels) Continuous Shooting Hi: approx. 24 fps, Continuous Shooting Mid: approx. 10 fps, Continuous Shooting Low: approx. 3.5 fps
Self-Timer 10sec. / 5sec. / 2sec. / 3 or 5 consecutive shots with 10sec. 5sec. or 2sec. delay selectable / Bracketing shots with 10sec. 5sec. or 2sec. delay selectable
Drive Modes Single;Continuous shooting(Hi/Mid/Lo);Self-timer;Self-timer(cont.);Cont.-bracketing;Single-bracketing;White balance bracketing;DRO bracketing
Panorama (Shooting) Sweep Panorama
Picture Effect Still Image:Toy camera;Pop Color;Posterization;Retro Photo;Soft High-key;Partial Color;High Contrast Mono.;Soft Focus;HDR Painting;Richtone Monochrome;Miniature;Watercolor;Illustration;Movie:Toy camera;Pop Color;Posterization;Retro Photo;Soft High-key;Partial Color;High Contrast Mono.
Creative Style Standard, Vivid, Neutral, Clear, Deep, Light, Portrait, Landscape, Sunset, Night Scene, Autumn Leaves, Black & White, Sepia, Style Box
Picture Profile off/PP1-PP9(Black Level, Gamma(Movie, Still, Cine1-2, ITU709, ITU709 [800%], S-Log2, S-Log3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset)
Focus Type Fast Hybrid AF(phase-detection AF/contrast-detection AF)
Number of Recognised Scenes Still Image:Superior Auto: 44 / iAuto: 33;44
Flash
Flash Mode Built-in, manual pop-up
Flash Type Auto / Flash On / Slow Synchro / Rear Sync. / Flash Off /;Wireless(with optional compatible flash)
AF Illuminator Auto / Off
Bracketing Yes
External Flash Mode Sony α System Flash compatible with Multi Interface Shoe, attach the optional shoe adaptor for flash compatible with Auto-lock accessory shoe
Flash Range ISO Auto: Approx.1.0m to 10.8m (3.28 ft. to 35.43 ft.) (W) / Approx. 1.0m to 6.5m (3.28 ft. to 21.33 ft.) (T), ISO12800: up to Approx. 20.8m (68.24 ft.) (W) / Approx. 12.8m (41.99 ft.) (T)
Recording
Compatible Recording Media Memory Stick Duo;Memory Stick PRO Duo;Memory Stick PRO Duo(High Speed);Memory Stick PROHG Duo;Memory Stick Micro;Memory Stick Micro (Mark2);SD Memory Card;SDHC Memory Card(UHS-I);SDXC Memory Card(UHS-I);microSD Memory Card 6* 5* ;microSDHC Memory Card 6* 5* ;microSDXC Memory Card 6* 5*
Recording Format Still Image:JPEG(DCF Ver.2.0,Exif Ver.2.31,MPF Baseline compliant), RAW (Sony ARW 2.3 format);XAVC S;AVCHD format Ver.2.0 compatible
Recording Format (Movie Audio) XAVC S:LPCM 2ch;AVCHD:Dolby Digital(AC-3) 2ch(Dolby Digital Stereo Creator)
Colour Space (Still) sRGB, Adobe RGB
DCF/DPOF DCF/DPOF/EXIF/MPF
Still Image Number of recorded pixels (Image Size) Still Image:3:2mode:20M(5,472×3,648) / 10M(3,888×2,592) / 5M(2,736×1,824),4:3mode:18M(4,864×3,648) / 10M(3,648×2,736) / 5M(2,592×1,944) / VGA,16:9mode:17M(5,472×3,080) / 7.5M(3,648×2,056) / 4.2M(2,720×1,528),1:1mode:13M(3,648×3,648) / 6.5M(2,544×2,544) / 3.7M(1,920×1;16:9mode:17M(5,472×3,080) / 7.5M(3,648×2,056) / 4.2M(2,720×1,528)
HFR RecordingNTSC/PAL Selector: [PAL] mode XAVC S HD:50p 50M(1,920x1,080/250fps), 50p 50M(1,920x1,080/500fps), 50p 50M(1,920x1,080/1000fps) / 25p 50M(1,920x1,080/250fps), 25p 50M(1,920x1,080/500fps), 25p 50M(1,920x1,080/1000fps), NTSC/PAL Selector: [NTSC] mode XAVC S HD:60p 50M(1,920x1,080/240fps), 60p 50M(1,920x1,080/480fps), 60p 50M(1,920x1,080/960fps) / 30p 50M(1,920x1,080/240fps), 30p 50M(1,920x1,080/480fps), 30p 50M(1,920x1,080/960fps) / 24p 50M(1,920x1,080/240fps), 24p 50M(1,920x1,080/480fps), 24p 50M(1,920x1,080/960fps)Sensor Readout Number of effective pixelsQuality Priority:240fps/250fps(1,824x1,026),480fps/500fps(1,824x616),960fps/1000fps(1,244x420)/Shoot Time Priority:240fps/250fps(1,824x616),480fps/500fps(1,292x436),960fps/1000fps(912x308)
Still Image Number of recorded pixels (Image Size) during Movie 16:9mode:17M(5,472×3,080) / 7.5M(3,648×2,056) / 4.2M(2,720×1,528)
Proxy Recording Yes
Interface
Input and Output Terminals Multi/Micro USB Terminal *7, Hi-Speed USB (USB2.0), Micro HDMI,Microphone(3.5 mm Stereo minijack), Multi Interface Shoe, Headphones
NFC NFC forum Type 3 Tag compatible, One-touch remote, One-touch sharing
WI-FI Yes(IEEE802.11b/g/n(2.4GHz band))
Interfaces -
Bluetooth Yes (Bluetooth Standard Ver. 4.1 (2.4GHz band))
Power
Power Source DC7.2V(supplied battely) / DC5.0V(supplied AC Adoptor)
Battery System Rechargeable battery pack NP-FW50
Power Consumption (Camera Mode) Approx. 2.2W with LCD monitor and approx. 2.4W with viewfinder
USB Charge/USB Power Supply Yes (Shooting, Playback)
Battery Life(Still Images) Monitor:Approx. 400 / Approx. 200min., ViewFinder:Approx. 370 / Approx. 185min. *8
Battery Life(Movies actual shooting) Monitor:Approx. 75min., ViewFinder:Approx. 75min. *9 *10
Battery Life(Movies continuous shooting) Monitor:Approx. 135min., ViewFinder:Approx. 135min. *11 *9
Others
Playmemories Camera Apps -
Shooting Functions Eye AF;Face Detection;Face Registration;Still Image Recording (during movie recording);Smile shutter;Grid Line;Quick Navi;Digital Level Gauge (pitch and roll);WB Bracket;DRO Bracketing;MF Assist;Peaking;Zebra;Marker Display;Audio Level Display;Audio Out Timing;Step Zoom/Quick Zoom;TC/UB;Photographer Name & Copyright;ISO Auto Minimum Shutter Speed;PC Remote Controll;Zoom Assist;Focus Hold;Gamma Disp. Assist;[Mov]AF Track Sensitivity;[Mov]AF Drive Speed;Set File Name;Focus Range Limiter *12
Playback Functions BRAVIA Sync(Control for HDMI);9/25-frame index view;Auto Orientation;Slide Show;Forward/Rewind (Movie);Delete;Protect;Motion Shot Video;Photo Capture;Automatic Image Rotation;Cont Shoot Grouping
TRILUMINOS Color Yes *13
4K image output Yes
Operating Temprature 0 degrees C. - +40 degrees C. / 32 degrees F. - 104 degrees F.
Print
Print Exif Print;PRINT Image Matching (PIM3)
Size & Weight
WEIGHT (CIPA COMPLIANT) Approx. 1095g (2lb 6.7oz.)(Battery and SDXC Card are included) / Approx. 1050g (2lb 5.1oz.)(Body Only)
What's In The Box
In The Box Rechargeable Battery Pack NP-FW50
AC AdaptorAC-UUD12
Micro USB cable
Shoulder strap
Lens cap
Shoe cap
Lens hood
Eyepiece Cup
Instruction Manual
  • 1 x Sony Cyber-shot DSC-RX10 IV Digital Camera
  • 1 x Rechargeable Battery Pack NP-FW50
  • 1 x AC AdaptorAC-UUD12
  • 1 x Micro USB cable
  • 1 x Shoulder strap
  • 1 x Lens cap
  • 1 x Shoe cap
  • 1 x Lens hood
  • 1 x Eyepiece Cup
  • 1 x Instruction Manual

Standard Limited Warranty

Sony warrants that the Equipment shall be free from defects in materials or workmanship during the Warranty Period (defined below).

Subject to the exclusions detailed below, if the Equipment fails to conform to this Warranty and the purchaser notifies Sony in writing within the Warranty Period, Sony shall, without charge for labour or parts, (in its sole discretion), repair or replace the Equipment on the terms and conditions set out below.

Where Sony choose to replace the Equipment, and new Equipment of the relevant model is not available Sony may replace the Equipment with a refurbished version of that model. In the event that neither new nor a refurbished model is available, Sony will use its reasonable endeavours to supply a like for like replacement, at Sony’s discretion, and where such like for like replacement is not available Sony shall supply a suitable alternative replacement.

Where Sony chooses to repair the Equipment Sony requires the purchaser to return the same to Sony at the purchaser’s expense.

Warranty period
The warranty period is one (1) year from the date of purchase by the original end-user customer, unless:

  • An exceptional warranty period applying to the Equipment or a component part thereof is published on the Sony website;
  • The Equipment has been repaired or replaced under warranty, in which case the warranty applies until the end of the original warranty period, or six (6) months from the date of such repair or replacement, whichever is longer;
  • The equipment is software, in which case Sony will warrant the media on which any software is delivered for ninety (90) days from the date of original purchase by an end-user customer*; or
  • The Equipment is B-Graded product in which case the warranty period is ninety (90) days from the date of original purchase by an end-user customer.
  • *All software is provided ‘as is’ unless expressly stated in the accompanying documentation. Customers are advised to make back-up copies of all software and/or data sent to or accompanying products sent to Sony. Sony is not responsible for any damage to or loss of any programs, data or other information stored on any media or any part of the Equipment which may be returned for service under this warranty.

Warranty claims and validation
The purchaser presenting to Sony (either via the properly authorised Sony dealer from whom the product was purchased or by contacting Sony directly at the address stated below) the original sales invoice (indicating the date of purchase by the original end-user customer, serial number and the original dealer’s name) together with the defective Equipment within the Warranty Period; and Inspection by Sony (or its authorised service agent) disclosing to the satisfaction of Sony that:

  • The defect in the Equipment has arisen from defects in workmanship or materials during the Warranty Period
  • None of the exclusions apply

Exclusions
The following are excluded from warranty:

  • Damage caused by:
  • Acts of God or any reason beyond Sony’s reasonable control
  • Misuse, including (but not limited to) failure to use the equipment for its normal purpose in accordance with Sony’s instructions on its proper use and maintenance
  • Improper operation or maintenance of the equipment
  • Connection to improper power supply
  • Attempted repair by anyone other than a properly Sony authorised service agent
  • Use of the equipment in conjunction with third party accessories, products or ancillary peripheral equipment
  • Equipment where the manufacturer’s serial number has been altered, deleted, removed, or made illegible
  • Equipment which has been adjusted or adapted without Sony’s prior written consent, including (but not limited to): upgrading the equipment beyond specifications or features described in the instruction manual, or modifications to the equipment to conform it to national or local technical or safety standards in countries other than those for which the equipment was specifically designed and manufactured
  • Consumable parts
  • Normal wear and tear of parts, as defined by Sony for example in service manuals, unless there is evidence of a manufacturing defect
  • Damage or loss to any software programs, data, or removable storage media Costs associated with de-installation, re-installation or integration into a system
  • Any additional exclusions which may apply to specific products or product types the details of which is published on the Sony website
  • Additional Exclusions: Lamp warranty Terms & Conditions 

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What is PrimeSupport?

PrimeSupport is the enhanced support service dedicated to European business customers of Sony Professional products. With loan units, fast-track repairs and on-site engineer visits, there’s something for everyone.

Above & beyond your warranty
PrimeSupport provides enhanced support services, in addition to the basic terms provided under the standard manufacturer’s warranty.

 

For professionals, by professionals
Our engineers have decades of experience in working with Sony products – so you’re in good hands.

 

With services tailored to you
PrimeSupport is available at 4 different tiers, with over 30 unique services on offer.

 

Register for PrimeSupport

Get immediate access to PrimeSupport Pro, our standard service that’s perfect for everyone. With 14-day repairs and expert multilingual support, we’ll be on-hand to keep you going – all for no extra cost.

PrimeSupportElite
Our enhanced service with premium features. Benefits can include:

  • Extended helpdesk hours
  • Access to product specialists
  • Fast-track repairs and loan units 

PrimeSupportBespoke
Support tailored to every requirement, aimed at high-value account customers. Benefits can include:

  • 24/7 helpdesk hours
  • Guaranteed 60-minute engineer call-back
  • Guaranteed fast-track repairs

PrimeSupportOn-Demand

 Free from contracts, these services are perfect for ad-hoc issues or requests. Services can include:

  • On-site engineer visits
  • Product health-checks
  • Product trainin

    The package contents for each product may vary and the above information is for illustration purposes only.

Additional Services

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* Finance available to UK incorporated limited companies only

Photolease Company Finance from £33.72 (ex VAT) per month.

All lease figures below exclude VAT. Finance available to UK incorporated limited companies only.

Term (months) First Payment Monthly Payments Admin Fee Total Payment
60 £83.72 £33.72 £50.00 £2,073.20
48 £89.90 £39.90 £50.00 £1,965.20
36 £100.37 £50.37 £50.00 £1,863.32
24 £121.22 £71.22 £50.00 £1,759.28
12 £183.70 £133.70 £50.00 £1,654.34

Select "Photolease finance" as the payment option at checkout. Finance is only available to UK incorporated limited companies. A minimum basket total of £1,000.00 applies, Photolease will normally contact you within one hour of receipt of your application if sent during business hours of 9am - 5pm (BST), Monday to Friday.

Photolease Ltd  is an independent finance company specialising in leasing equipment to the creative industry. Visit photolease.co.uk for more information as well as their terms and conditions. Offer is subject to status. Terms and conditions apply. Written details available upon request.

Adapters Click to expand

Sony Multi-Interface Shoe Adapter

Sony Multi-Interface Shoe Adapter

£21.00 (ex vat) £25.20 (incl vat)
Sony FA-CS1M Off-Camera Shoe for External Flash

Sony FA-CS1M Off-Camera Shoe for External Flash

£48.00 (ex vat) £57.60 (incl vat)

Backpacks Click to expand

PortaBrace BK-DSLR Backpack for DSLR Cameras

PortaBrace BK-DSLR Backpack for DSLR Cameras

£270.00 (ex vat) £324.00 (incl vat)
PortaBrace BK-DSLRP Camera Backpack Gray

PortaBrace BK-DSLRP Camera Backpack Gray

£270.00 (ex vat) £324.00 (incl vat)

Bags & Cases Click to expand

Sony Soft Carrying System Case

Sony Soft Carrying System Case

£190.00 (ex vat) £228.00 (incl vat)
Sony LCS-U21 Soft Carrying Case

Sony LCS-U21 Soft Carrying Case

£32.50 (ex vat) £39.00 (incl vat)
ORCA OR-130 Small Lens and Accessories Case

ORCA OR-130 Small Lens and Accessories Case

£95.00 (ex vat) £114.00 (incl vat)

Batteries & Power Click to expand

Sony NP-FW50 W-Series Rechargeable Battery Pack

Sony NP-FW50 W-Series Rechargeable Battery Pack

£45.80 (ex vat) £54.96 (incl vat)
Sony NP-BX1 Rechargeable Lithium-Ion Battery Pack

Sony NP-BX1 Rechargeable Lithium-Ion Battery Pack

£37.00 (ex vat) £44.40 (incl vat)
iFootage Electric Ray E1 USB Power Converter

iFootage Electric Ray E1 USB Power Converter

Price From: £50.00 (ex vat) £60.00 (incl vat)

Battery Chargers Click to expand

Sony BC-TRW UK Travel Battery Charger

Sony BC-TRW UK Travel Battery Charger

£32.50 (ex vat) £39.00 (incl vat)

Cables Click to expand

Sony FA-EC1AM Extension Cable for Flash Accessories

Sony FA-EC1AM Extension Cable for Flash Accessories

£35.00 (ex vat) £42.00 (incl vat)
Sony High Speed HDMI to Micro 1.4 Cable - 1.5m

Sony High Speed HDMI to Micro 1.4 Cable - 1.5m

£35.00 (ex vat) £42.00 (incl vat)
Sony VMC-MM2 Release Cable

Sony VMC-MM2 Release Cable

£41.67 (ex vat) £50.00 (incl vat)

Camera Body Armour Click to expand

Sony Protective Jacket Case for Cyber-Shot DSC-RX10 III

Sony Protective Jacket Case for Cyber-Shot DSC-RX10 III

£141.00 (ex vat) £169.20 (incl vat)

Camera Care Click to expand

Carl Zeiss Lens Cleaning Kit

Carl Zeiss Lens Cleaning Kit

£25.00 (ex vat) £30.00 (incl vat)

Flashes Click to expand

Sony HVL-F20M External Flash

Sony HVL-F20M External Flash

£90.83 (ex vat) £109.00 (incl vat)
Sony HVL-F32M External Flash

Sony HVL-F32M External Flash

£201.30 (ex vat) £241.56 (incl vat)

Headphones Click to expand

Sony MDR-7506/1 Stereo Professional Headphones

Sony MDR-7506/1 Stereo Professional Headphones

£74.16 (ex vat) £88.99 (incl vat)

Monitors - On Camera Click to expand

Sony CLM-V55 5" HDMI On-Camera Monitor with Peaking

Sony CLM-V55 5" HDMI On-Camera Monitor with Peaking

£280.00 (ex vat) £336.00 (incl vat)
Sony CLM-FHD5 Clip-On 5" Full HD LCD On-Camera Monitor

Sony CLM-FHD5 Clip-On 5" Full HD LCD On-Camera Monitor

£476.85 (ex vat) £572.22 (incl vat)

Monopods Click to expand

Manfrotto XPRO 4-Section Photo Monopod - Aluminium

Manfrotto XPRO 4-Section Photo Monopod - Aluminium

£57.75 (ex vat) £69.30 (incl vat)
Manfrotto XPRO 4-Section Photo Monopod - Carbon Fibre

Manfrotto XPRO 4-Section Photo Monopod - Carbon Fibre

£115.50 (ex vat) £138.60 (incl vat)
Manfrotto XPRO 4-Section Fluid Video Monopod - Aluminium

Manfrotto XPRO 4-Section Fluid Video Monopod - Aluminium

£112.88 (ex vat) £135.46 (incl vat)
Manfrotto XPRO 5-Section Video Monopod - Aluminium

Manfrotto XPRO 5-Section Video Monopod - Aluminium

£120.75 (ex vat) £144.90 (incl vat)
Manfrotto XPRO 5-Section Video Monopod - Carbon Fibre

Manfrotto XPRO 5-Section Video Monopod - Carbon Fibre

£173.25 (ex vat) £207.90 (incl vat)
Manfrotto XPRO 4-Section Video Monopod with Sliding Plate

Manfrotto XPRO 4-Section Video Monopod with Sliding Plate

£139.13 (ex vat) £166.95 (incl vat)
Manfrotto XPRO 4-Section Video Monopod with 2 Way Head

Manfrotto XPRO 4-Section Video Monopod with 2 Way Head

£156.45 (ex vat) £187.74 (incl vat)
Manfrotto XPRO 4-Section Video Monopod with Fluid Head

Manfrotto XPRO 4-Section Video Monopod with Fluid Head

£173.25 (ex vat) £207.90 (incl vat)

Remote Controllers Click to expand

Sony RM-VPR1 Remote Control with Multi-terminal Cable

Sony RM-VPR1 Remote Control with Multi-terminal Cable

£45.00 (ex vat) £54.00 (incl vat)
Sony RM-SPR1 Remote Commander

Sony RM-SPR1 Remote Commander

£19.00 (ex vat) £22.80 (incl vat)

Shotgun Microphones Click to expand

Sony ECM-MS2 Compact Electret Condenser Microphone

Sony ECM-MS2 Compact Electret Condenser Microphone

£200.00 (ex vat) £240.00 (incl vat)
Sony ECM-XYST1M Stereo Microphone

Sony ECM-XYST1M Stereo Microphone

£82.50 (ex vat) £99.00 (incl vat)
Sony ECM-CG60 Shotgun Microphone

Sony ECM-CG60 Shotgun Microphone

£164.86 (ex vat) £197.83 (incl vat)

Tripod Legs Click to expand

Sony VCT-P300 Compact Folding Tripod

Sony VCT-P300 Compact Folding Tripod

£205.00 (ex vat) £246.00 (incl vat)

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